VoIP and HOSTED VoIP:
What is VoIP? Voice over Internet Protocol. Think of it this way. Your cell phone is basically a Hosted VoIP handset. When you do things like access your voicemail, you're basically telling a card somewhere to play your messages for you. However, when you have a mixed up phone call or a dropped call you expect that because it's a cell phone. We all tend to put up with it. However, if this happened on a big phone call in your office you would be very upset. For that reason it is critical that you talk to a business that understands VoIP and hosted VoIP in order to ensure you get the right system and applications. Phone systems that run the way you expect them to.
Traditional PBX Systems:
Although traditional phone systems cannot do many of the things a VoIP system can do, they still have their place in the business world today. They run on traditional, tested and true, Systems and Applications that have been around for a very long time. To this end, many of the bugs that a newer VoIP system might have, have been worked out many years ago.The sound quality tends to be better and they tend to not drop calls. However if they do break, you still have to call a technician to come out and physically work on it which can be costly. Where as with a VoIP phone they can be worked on remotely from the central office. We think it's very important to have a discussion on the pros and cons of both of these systems before making your decision.
PREFERRED VENDORS WE WORK WITH:
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